Protecting your private information is our priority. This Statement of Privacy applies to www.fitclub.net, and H & I Fitness, LTD and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to H & I Fitness, LTD include www.fitclub.net, FitClub, FitClub Virtual, and all related social media profiles and pages. The FitClub website and FitClub Virtual application are intended for use as health and wellness resources. By using the FitClub website and/or FitClub Virtual application, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered, FitClub may collect personally identifiable information, such as your:

-First and Last Name

-Mailing Address

-E-mail Address

-Phone Number

If you purchase FitClub's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

FitClub may also collect anonymous demographic information, which is not unique to you, such as your:

-Age

-Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Use of your Personal Information
FitClub collects and uses your personal information to operate and deliver the services you have requested.

FitClub may also use your personally identifiable information to inform you of other products or services available from FitClub and its affiliates.

Sharing Information with Third Parties
FitClub does not sell, rent or lease its customer lists to third parties.

FitClub may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FitClub, and they are required to maintain the confidentiality of your information.

FitClub may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FitClub or the site; (b) protect and defend the rights or property of FitClub; and/or (c) act under exigent circumstances to protect the personal safety of users of FitClub, or the public.

SMS and Mobile Messaging Privacy

Notwithstanding any other provision of this Privacy Policy, FitClub does not sell, rent, or share mobile telephone numbers, text-messaging opt-in information, SMS or MMS consent records, or message data with third parties or affiliates for their own marketing or promotional purposes.

The categories of information sharing described elsewhere in this Privacy Policy exclude text-messaging originator opt-in data and consent. Such opt-in data and consent will not be transferred to another business or used to authorize marketing messages from another sender.

FitClub may disclose mobile and messaging information to telecommunications carriers, messaging platforms, customer-management providers, scheduling providers, hosting providers, security providers, and other vendors solely as reasonably necessary to:

  • Operate the FitClub SMS or MMS program

  • Transmit messages requested or authorized by the recipient

  • Maintain records of consent and opt-out requests

  • Provide customer support

  • Maintain system security and prevent fraud

  • Comply with applicable legal obligations

These service providers may use the information only to provide services to FitClub and may not use FitClub’s SMS opt-in information or consent for their own marketing.

Message frequency varies. Message and data rates may apply. Recipients may reply STOP to unsubscribe from FitClub text messages or HELP for assistance.

Tracking User Behavior
FitClub may keep track of the websites and pages our users visit within FitClub, in order to determine what FitClub services are the most popular. This data is used to deliver customized content and advertising within FitClub to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by FitClub. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the FitClub website.

Use of Cookies
The FitClub website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize FitClub pages, or register with FitClub site or services, a cookie helps FitClub to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same FitClub website, the information you previously provided can be retrieved, so you can easily use the FitClub features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FitClub services or websites you visit.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information
FitClub secures your personal information from unauthorized access, use, or disclosure. FitClub uses the following methods for this purpose:

-SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:•Delete your personal information from our records; and

•Direct any service providers to delete your personal information from their records.Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

•Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

•Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

•Debug to identify and repair errors that impair existing intended functionality;

•Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

•Comply with the California Electronic Communications Privacy Act;

•Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

•Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

•Comply with an existing legal obligation; or

•Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen
FitClub does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, FitClub may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from FitClub or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from FitClub, you may opt out of such communications by Customers may unsubscribe from emails by "clicking on the UNSUBSCRIBE button.".

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement
FitClub reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
FitClub welcomes your questions or comments regarding this Statement of Privacy. If you believe that FitClub has not adhered to this Statement, please contact FitClub at:H & I Fitness, LTD
3631 S 6th Street
Springfield, Illinois 62703

Email Address:
info@fitclub.net

Telephone number:
2177878348

Last updated on August 20, 2026

Terms and Conditions

Terms and Conditions

Effective Date: August 19, 2026

These Terms and Conditions govern your use of the FitClub website, facilities, services, programs, booking systems, and communications.

FitClub is operated by H & I Fitness, LTD, doing business as FitClub (“FitClub,” “we,” “us,” or “our”).

Our principal business address is:

H & I Fitness, LTD d/b/a FitClub
3631 S 6th Street
Springfield, Illinois 62703

By accessing our website, creating an account, purchasing or using a membership or service, scheduling an appointment, participating in a FitClub program, or enrolling in a FitClub communications program, you agree to these Terms and Conditions.

1. FitClub Services

FitClub operates fitness and wellness facilities and provides products, programs, and services that may include:

  • Fitness center memberships and facility access

  • Group exercise and fitness classes

  • Personal and group personal training

  • Aquatic classes and programming

  • Assisted stretching and wellness services

  • Nutrition, fitness, and wellness programming

  • Virtual or digital fitness services

  • Introductory passes, complimentary sessions, and promotional offers

  • Appointment scheduling and customer-support services

  • Other fitness, health, recreational, and wellness services

Services, amenities, schedules, instructors, trainers, locations, prices, eligibility requirements, and availability may vary.

Certain memberships, purchases, appointments, facilities, or programs may be governed by additional membership agreements, waivers, informed-consent forms, cancellation policies, club policies, or promotional terms. Those additional terms apply to the applicable service. If a specific written agreement conflicts with these general Terms and Conditions, the specific written agreement controls for that service.

2. Accurate Information and Authorized Use

You agree to provide accurate, current, and complete information when creating an account, completing a form, scheduling an appointment, purchasing a service, enrolling in communications, or otherwise interacting with FitClub.

You may not impersonate another person, provide a telephone number or payment method you are not authorized to use, or use FitClub’s website or services for fraudulent or unlawful purposes.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

3. Memberships, Purchases, Appointments, and Promotions

Membership fees, payment schedules, renewal provisions, cancellation rights, refunds, appointment policies, late-arrival rules, and missed-appointment policies are governed by the membership agreement, purchase terms, booking terms, or promotional terms presented in connection with the applicable service.

A requested appointment or service is not confirmed until FitClub or its scheduling provider confirms it.

Complimentary trials, passes, sessions, and promotional offers may be subject to eligibility requirements, expiration dates, location restrictions, availability, membership-status requirements, or other limitations disclosed with the offer.

FitClub may correct pricing or scheduling errors and may modify, reschedule, or cancel a service when reasonably necessary because of staff availability, facility conditions, safety concerns, maintenance, emergencies, or circumstances outside FitClub’s reasonable control.

4. Health and Safety Notice

Physical exercise, assisted stretching, aquatic activity, personal training, and other fitness or wellness services involve inherent risks.

FitClub’s services and website content are provided for general fitness, wellness, and informational purposes. They are not medical care and are not substitutes for medical diagnosis, treatment, physical therapy, or advice from a qualified healthcare professional.

You are responsible for determining whether participation is appropriate for you. Consult a qualified healthcare professional before beginning or changing an exercise or wellness program when appropriate.

You must disclose relevant injuries, medical conditions, physical restrictions, or safety concerns to the appropriate FitClub staff member before participating. Stop participating and notify staff immediately if you experience pain, dizziness, unusual shortness of breath, faintness, or other concerning symptoms.

Participation may require acceptance of a separate liability waiver, health questionnaire, informed-consent document, or facility policy.

5. Website and Digital Services

The FitClub website and related digital services are provided for informational, membership, scheduling, promotional, and service-related purposes.

Unless otherwise stated, FitClub owns or is authorized to use the website’s text, graphics, logos, photographs, videos, branding, and other content. You may not reproduce, distribute, modify, sell, or commercially exploit that content without written authorization.

You may not:

  • Attempt to gain unauthorized access to FitClub accounts or systems

  • Interfere with website security or operation

  • Introduce malicious code or automated scraping tools

  • Use FitClub content or branding in a misleading manner

  • Submit fraudulent, abusive, harassing, or unlawful material

  • Use FitClub services in violation of applicable law

6. SMS and MMS Messaging Terms

6.1 Program Operator

The FitClub SMS and MMS messaging programs are operated by H & I Fitness, LTD, doing business as FitClub.

6.2 Marketing Messages

When you expressly enroll in a FitClub marketing messaging program, you authorize FitClub to send recurring marketing and promotional SMS or MMS messages to the mobile telephone number you provide.

Marketing messages may include:

  • Membership and fitness offers

  • Complimentary or introductory pass or session opportunities

  • Personal training, assisted-stretching, class, or wellness promotions

  • Program and service availability

  • Limited-time promotions

  • Invitations to schedule, book, visit, or purchase

  • Links to FitClub webpages, forms, or scheduling services

  • Other FitClub marketing information described when you enroll

Marketing consent is voluntary and is not a condition of purchasing a membership, product, or service.

6.3 Transactional and Customer-Care Messages

FitClub may offer a separate transactional or customer-care messaging program. When you separately enroll in that program, messages may include:

  • Appointment confirmations and reminders

  • Scheduling changes

  • Responses to customer-support requests

  • Membership or account notices

  • Facility or service updates

  • Other non-promotional messages related to a service you requested

Consent to receive transactional or customer-care messages does not automatically constitute consent to receive marketing messages. Where separate consent is required, FitClub will request it separately.

6.4 Consent and Authorization

By opting in, you represent that:

  • You are the subscriber or customary user of the mobile number provided

  • You are authorized to consent to messages at that number

  • The information you provided is accurate

  • You understand that messages may be sent using an automated system

Your consent applies only to the FitClub messaging program identified when you enroll. FitClub does not treat consent given to another business or unrelated program as consent to receive FitClub marketing messages.

6.5 Message Frequency

Message frequency varies according to the messaging program, available promotions, scheduled services, and your interactions with FitClub.

6.6 Message and Data Rates

Message and data rates may apply according to the terms of your mobile telephone plan. FitClub is not responsible for charges imposed by your wireless carrier.

6.7 Opting Out

You may revoke your consent and unsubscribe from FitClub text messages at any time by replying STOP to a FitClub message.

FitClub will treat other clear and reasonable requests to stop messaging as opt-out requests where required by applicable law.

After you opt out, FitClub may send one final non-promotional message confirming that your request has been processed. You will not receive additional messages covered by that opt-out unless you subsequently provide new consent.

An opt-out from marketing messages will not prevent FitClub from sending communications that are legally permitted without marketing consent, such as individually requested responses or necessary communications concerning an existing transaction, where applicable.

6.8 Help

Reply HELP to a FitClub message for assistance.

You may also contact FitClub at:

Email: info@fitclub.net
Telephone: (217) 787-8348

6.9 Changing or Transferring Your Number

Notify FitClub if you stop using, deactivate, or transfer the mobile number enrolled in a FitClub messaging program.

Do not provide a telephone number that belongs to another person without that person’s authorization.

6.10 Delivery and Carrier Availability

Message delivery depends on wireless-carrier participation, network availability, device compatibility, and other conditions outside FitClub’s control.

Messages may be delayed or undelivered. Wireless carriers are not responsible for delayed or undelivered messages.

6.11 Program Changes

FitClub may modify or discontinue a messaging program, change its messaging platform, or change the telephone number used to send messages.

Material changes to these SMS terms will be posted in these Terms and Conditions or communicated as required by applicable law.

7. Privacy

FitClub’s collection, use, retention, protection, and disclosure of personal information are governed by the FitClub Privacy Policy.

Mobile telephone numbers, SMS opt-in information, SMS consent records, and message data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

FitClub may disclose this information to telecommunications carriers, messaging platforms, scheduling providers, technology vendors, and other service providers solely as reasonably necessary to operate the FitClub messaging program, transmit requested communications, provide customer support, maintain security, prevent fraud, or comply with applicable law.

8. Third-Party Services and Links

FitClub may use or link to third-party scheduling, payment, membership-management, mapping, application, or communications services.

Those services may be governed by separate terms and privacy policies. FitClub is not responsible for the content, availability, or independent practices of unaffiliated third-party websites.

The use of a third-party service provider to deliver FitClub messages does not authorize that provider to use your FitClub SMS consent for its own marketing.

9. Disclaimer

FitClub attempts to keep its website, schedules, promotional information, and service descriptions accurate and current. FitClub does not guarantee that every item of information will always be complete, uninterrupted, current, or error-free.

Services, facilities, classes, appointments, and promotions remain subject to availability.

Nothing in these Terms and Conditions limits a consumer right or remedy that cannot lawfully be limited.

10. Changes to These Terms

FitClub may update these Terms and Conditions from time to time.

The current version will be posted publicly with its effective date. Changes will apply prospectively from the effective date unless applicable law requires otherwise.

A change to these Terms does not retroactively create SMS consent or authorize materially different marketing messages where new consent is legally required.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois, without regard to conflict-of-law rules, except where applicable law requires otherwise.

12. Contact Information

Questions about these Terms and Conditions, FitClub services, or the FitClub messaging program may be directed to:

H & I Fitness, LTD
Doing business as FitClub
3631 S 6th Street
Springfield, Illinois 62703

Email: info@fitclub.net
Telephone: (217) 787-8348